The Hanoian Hotel, This place is just lovely. The service is impeccable, with attentive staff, welcome drinks and snack, great explanation and really excellent English skills.
Room was spacious, beautifully presented and a comfortable bed (yes!). Had robes, fruit, water and tea complimentary. Shower and bathroom confortable, not cramped.
We left really early in the morning for a flight, so had to miss breakfast. Very bummed because they had a lovely space for it and options all sounded yummy. Still, they packed us to go breakfast boxes, which was really thoughtful of them.
Location is ideal, as it's a 2m walk to the night market (literally two streets away and yet so quiet, the whole street!), beer street and the coffee shop area, as well as of course the lake.
We were actually sad we weren't staying longer!!