Everything was perfect, professional, friendly, helpful. Justin help us do Sim card for international call, 3G,…Their map were very useful with some highlight for street food, central loctions, some words translate from English to Vietnamese. great to choose this hotel for my stay in Hanoi
We only have 1 night in The Hanoian Hotel. Because we already had long time in the South and the Middle of VietNam. Ha noi was just transfer of our flight. Althought not much time, Ms Hana was great and...
I left The Hanoian Hotel few days ago. Each morning breakfast menu was changed. We could enjoy various food. The best point is that all of staff are kind , helpful and so friendly
It's a newly renovated hotel but everything is so good Great Location in the Old Quarter. Tommy made us feel very welcome, he helped to book a great Ha Long Bay Cruise for us, booked train tickets for Sapa and arranged all transportation.
I'm very happy to stay in The Hanoian Hotel again. Great customer service. Helpful staff especially I need lots of help, when I having fever and sore throat.Appreciate for staff who help me during my stay. (Big Thank you to breakfast team include chef & night shift team as well as morning team.)